Most conversations about AI at work are conversations about productivity: how much faster, cheaper, or more scalable work can become. That framing leaves out a second question that matters just as much, what AI-mediated work does to the people inside it. Why It Happens. Work is not a neutral container for technology. It is a social system that teaches people what gets rewarded, who gets seen, and whether they can trust the institution they work for.

Generative AI has revolutionised productivity and innovation, offering tools that can transform industries and create new opportunities.